Shipping policy

Section Description Example Wording

No Physical Shipping State clearly that only digital files are involved. "Please note that all products sold on this store are digital goods. No physical items will be shipped to your address."

Delivery Method Explain how the product is delivered. "Upon completion of your purchase, you will receive an email confirmation with a secure download link."

Delivery Timeframe Specify when the customer can expect access. This should be immediate. "Access to your digital files is granted immediately after your payment is successfully processed."

Troubleshooting Provide instructions if something goes wrong. "If you do not receive your download link within 15 minutes of purchase, please check your spam folder or contact us at [email address] for assistance."

Access Duration/Limits Mention any restrictions on downloading the product. "The download link is active for 30 days, or a maximum of 5 downloads. Please save your file securely after purchase.